Gildan® Heavy Blend™ Youth Hooded Sweatshirt

Response from Vistaprint Customer Care Team:

Thank you for bringing this to our attention. We understand how important it is to you that you receive a product of the highest quality, and we apologize that we have not been able to meet your expectations. We understand your disappointment with the sizing issue of the Gildan® Heavy Blend™ Youth Hooded Sweatshirt. Likewise, we appreciate the provided photo of the received product as a reference. We made sure that your review was forwarded to our Quality Team for review and improvement. Moreover, we highly recommended to always check the size chart section to ensure the accuracy of Custom hoodies & sweatshirt orders. To have this resolved, we have taken the necessary action on your order. A confirmation email with further information will be sent to you. We hope this will not deter you from using Vistaprint in the future.

Response from Vistaprint Customer Care Team:

Thank you for sharing your feedback regarding the Hooded Sweatshirt you ordered. We're delighted to hear that the photo came out great; however, we sincerely apologize for any inconvenience caused by the sizing issue. As part of our Absolute Guarantee, we've taken the necessary actions on your order and an email with more details has been sent to you. Please feel free to dispose of or recycle the item received. For future orders, we recommend checking the measurements on the Size Chart to ensure that you're getting the right fit. You can be assured that your feedback will be shared with the relevant team for improvement. We hope you feel our genuine intentions to help.

Response from Vistaprint Customer Care Team:

We apologize for the inconvenience and disappointment you experienced with your recent order. We understand how frustrating it can be to receive an item that does not meet your expectations, especially when it comes to the size and fit. Please note that the Hooded Sweatshirt you ordered is intended for Youth, this means that the sizing is indeed smaller compared to Adult clothing. We recommend checking the product description and specifications before placing the order to ensure that you're getting the right product according to your needs. As part of our Absolute Guarantee, we've taken the necessary actions on your order and an email with more details has been sent to you. Please feel free to dispose of or recycle the item received. You may try other Sweatshirt options here: https://www.vistaprint.ca/clothing-bags/sweatshirts We hope you felt our genuine intentions to help.

Response from Vistaprint Customer Care Team:

We are glad you're satisfied with the Hoodie. Unfortunately, the size of the logo is limited due to the size of the hoodie. We try to make our designs as efficient as possible. We'll be sure to take your feedback into consideration. Thank you for your review.